First things first: a disclaimer. I’m not trying to make anyone mad with this post. What I’d like to do is bring to light something that has been bothering me for some time now…
My internet is too slow.
And before anyone starts thinking “well, back in MY day we had dial-up only”, I totally remember using modem strings to basically overclock my modem, burning it out, then having to go buy another one, thereby starting my future career of fixing computers.
I don’t know why, but for some reason my connection won’t even support YouTube half of the time I’m online. Considering that I have a thing for watching fail videos, I really want that part of the internet to work. I would almost even sacrifice my Facebook account for it.
I mean, not really. But you get the idea.
The thing is, I feel like Suddenlink is ripping me off. At least I think.
My Suddenlink Account is Slow
I’m required to have high-speed internet by my day job. No, I’m not compensated for it…that’s for another blog post. That means, of course, I needed more than just a basic service, so I upgraded to the 200Mb down / 29 Mb up package. For the record: I’m currently being discounted on this, so it’s not costing me extra. But it WOULD if I hadn’t worked out a deal with them. Pro tip: if you feel like you’re overpaying for a service, ask for a discount. It works.
I was paying for the service before the discount started.
So…what’s so bad about that account? Well…
Pretty crappy, eh?
Basic Network Troubleshooting
I checked all of the usual stuff. My connections are all strong. My wifi adapter isn’t stellar, but it works fine. There are only three devices on the network: my laptop, a chromecast, and a cell phone. That’s it. The latter two devices aren’t really active at the time. And no, rebooting hasn’t helped.
So what’s up with this MAJOR bottleneck, Suddenlink?
This isn’t even a slowing down. It’s more like a “being throttled by Suddenlink” feel. It’s terrible.
I’m not sure what the reason for this is. We’re in an apartment, but it’s not shared internet. I don’t know what’s up with it…but it really sucks.
Anyway, I’m going to work on making it better. There’s got to be some reason for the slow connection speed that I’m getting from Suddenlink.
Well, I didn’t check everything as carefully as I should have. Our router was downstairs, while we live upstairs. We had, for a while, went with a package deal that included phone…and for some reason the tech that came out thought it would be a good idea to add a second router to the network without letting me know. After removing the router, things are going a lot smoother. Still kind of slow, but a lot better.
So no, Suddenlink isn’t ripping me off that badly…they’re just bad at setting up networks.